Charged IT Solutions LLC - Notice history

Our upstream provider is rolling out changes to their DDoS mitigation stack that extends the "TCP service (symmetric)" application filter to work the new updated filter system. Services behind this filter may notice a brief loss of connectivity as this occurs. Expected overall window of impact is less than 15 minutes.

Reopening maintenance window for the rest of today; our DDoS protection side is affected at this time. Customers may experience blips in connectivity during this time.

Our upstream provider has informed us they will be performing capacity upgrades to their London point of presence during this time. We expect our services to automatically transition over to connecting to a different nearby point of presence; however we will see a break in TCP & UDP traffic while this connectivity transition occurs. It is expected for connectivity to smoothly rebalance once our upstream's London PoP is brought back online.

One of our network providers on our datacenter transit blend will be performing planned maintenance on one of their redundant circuits. There is no expected service disruption, however there may be a brief moment of minimal higher latency/packet loss as traffic is automaticaly shifted to another circuit.

Our upstream protection provider in London is working to improve the capabilities of their routing platform, and will be upgrading their edge routers. No service impact is expected for customer services, as connectivity will be preemptively routed to a different PoP. This may however, slightly increase latency.