Charged IT Solutions LLC - Phoenix, US - DDoS Protection – Incident details

DDoS protection services in our Phoenix location have been fully restored. This incident has been closed out. If you are still experiencing issues, please contact your designated account manager.

DDoS protected customers may see elevated latency for a short period of time in our Phoenix location as our upstream provider brings up and rebalances traffic at their LAX center. Updates will continue to be posted when available.

DDoS protection services in Phoenix are now routed to Salt Lake City. Network performance is deemed to no longer be in a degraded status; this incident will be kept open to continue monitoring and providing updates when able.

DDoS protection connectivity is now routed back to Kansas City at this time. We are continuing to monitor and provide updates when available.

DDoS protection services are now rerouted to New York. We are working with our upstream provider to resolve this issue. Further updates will be provided once available.