Charged IT Solutions - PHX Network Maintenance – Maintenance details

PHX Network Maintenance

Completed
Scheduled for September 16, 2024 at 11:00 PM – September 17, 2024 at 4:00 AM

Affects

Network Protection

Third Party: Path → North America → Phoenix, United States

Phoenix, US

Under maintenance from 11:00 PM to 4:00 AM

Compute 1

Under maintenance from 11:00 PM to 4:00 AM

Compute 2X

Under maintenance from 11:00 PM to 4:00 AM

Block Storage

Under maintenance from 11:00 PM to 4:00 AM

Updates
  • Completed
    September 17, 2024 at 4:00 AM
    Completed
    September 17, 2024 at 4:00 AM

    Maintenance is still in progress. This incident has been closed and a new one has been opened for downtime.

    We are currently waiting on our datacenter to provide us access to the necessary resources to complete our configuration change.

  • Update
    September 17, 2024 at 2:08 AM
    In progress
    September 17, 2024 at 2:08 AM

    We apologize for the extended downtime, services should be restored soon. The maintenance time has been extended by another 2 hours.

  • Update
    September 16, 2024 at 11:58 PM
    In progress
    September 16, 2024 at 11:58 PM

    Maintenance is still in progress, please bear with us as we slowly restore our services.

    No ETA for resolution at this time, maintenance period has been extended by 2 hours.

  • In progress
    September 16, 2024 at 11:00 PM
    In progress
    September 16, 2024 at 11:00 PM
    Maintenance is now in progress
  • Update
    September 16, 2024 at 11:00 PM
    Planned
    September 16, 2024 at 11:00 PM

    Update: All VPS customers at our PHX (Phoenix) location will have an additional downtime period of 1-2 hours. We will be conducting proactive maintenance during this period, and we apologize for any inconvenience this may cause.

  • Planned
    September 16, 2024 at 11:00 PM
    Planned
    September 16, 2024 at 11:00 PM

    We will be switching our ASN used to provide network connectivity. There may be a loss of connectivity for up to an hour during this time. Updates regarding this maintenance will be posted here.

    FAQ:

    BYOIP customers will remain on AS214995, there is no intervention required by you at this time.

    BGP customers must update their peering AS to AS40124 after this maintenance period is completed.