Charged IT Solutions LLC - Connectivity - Phoenix, US - DDoS Protection – Incident details

All systems operational

Connectivity - Phoenix, US - DDoS Protection

Resolved
Operational
Started 5 days agoLasted less than a minute

Affected

DDoS Protection

Operational from 3:07 AM to 3:07 AM

Remote DDoS Protection

Operational from 3:07 AM to 3:07 AM

Phoenix, AZ

Operational from 3:07 AM to 3:07 AM

DDoS Protection

Operational from 3:07 AM to 3:07 AM

Updates
  • Resolved
    Resolved

    Customers may have experienced increased latency on their DDoS protected services as of today. We were recently made aware of this and have implemented a work-around. Our internal monitoring did not pick this up, and we are looking into why this was the case.

    Please note: This was a repeat of an incident on 6/12 that exhibited the same behavior, with routing from Path back to us. Customers may have also experienced short blips in TCP connectivity as we applied mitigations and as routes re-converged through the period 10:50-11 PM ET. We are continuing to monitor for stability.